Fees and Transactions
Fees on the Nexo platform are a mix of product fees, exchange spreads, card fees, and underlying blockchain gas costs when users withdraw or deposit on-chain. Because Nexo operates a custodial model, many user actions such as internal transfers, instant credit issuance, or loyalty rewards are handled off-chain and therefore incur minimal visible user fees. When users interact with external blockchains, network-level fees follow the host chain characteristics and are passed through. The platform offers fee reductions and improved economic terms for users who hold NEXO in higher loyalty tiers, which is a primary utility driver for the token.
Transaction performance is split across two domains: on-chain interactions and off-chain product flows. On-chain activities inherit latency and throughput of the chosen network (for example, mainnet Ethereum transactions will be slower and more gas-intensive relative to layer-2 or alternative chains). Off-chain product flows such as instant credit lines and internal swaps are near-instant because they rely on custodial bookkeeping and internal matching rather than blockchain confirmation.
| Network |
Fee Level |
Speed |
| Ethereum (on-chain withdrawals) |
Moderate to high |
Moderate (chain confirmation) |
| Polygon / Layer-2 networks |
Low |
Fast |
| Internal Nexo exchange and instant credit |
Low or none |
Instant |